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Refund and Cancellation Policy

Refund and Cancellation Policy

We want you to be satisfied with your purchase. Please read our policy carefully:
1. Return Eligibility: Returns are accepted only if the product is defective.
damaged, or incorrect due to our fault.
2. Notification Timeline: You must notify us within 48 hours of receiving the
product by providing clear photo or video evidence of the damage or defect.
3. Return Process: After approval, we will provide instructions for returning
the item. Returns must be in original packaging and condition.
4. Refunds: Refunds, if applicable, will be processed within 7–10 business
days after we receive and verify the returned product.
5. Refund Method: Refunds will be made to the original payment method. For
For COD orders, refunds will be issued as per the agreed terms.
6. Non-Returnable Items: Items damaged due to misuse, negligence, or normal
Wear and tear is not eligible for returns.
7. Change of Mind: Returns or refunds are not available for change of mind.
wrong size selection, or personal preference.
8. Shipping Costs: Return shipping costs will be borne by us only in case of
defective or damaged items. Otherwise, customers are responsible.
9. Partial Payments for COD: The partial advance collected to confirm COD
Orders are non-refundable in case of cancellation or refusal.
10. Replacement Option: Where applicable, we may offer a replacement instead
of a refund.